TERMS AND CONDITIONS
01 – Event Decoration policies for Weddings, Birthday & Other event decor services.
1.1. Decoration Selection:
- Reference images will be provided to help finalize decoration choices.
- Clients may choose from our portfolio, reference images, or share their ideas and inspirations from any open source.
- The finalised decor models will be collated for work flow.
- Our decor catalog exclusively showcases original works created by us. All images and designs are protected under copyright law Copyright Act, 1957.Unauthorized use, reproduction, or distribution of our catalog content is strictly prohibited. Access to and use of our designs are only granted to clients who book our services.
1.2. Color and Outcome:
- While we strive for an 80–90% match to the reference images, slight variations in color and appearance may occur.
1.3. Flowers & Balloons for Decor:
- We use only natural, fresh flowers for wedding decorations. Color combinations may vary slightly depending on availability in the market.
- Balloons variety are subjected to market availability and also the budget based on the final Invoice.
1.4. Venue Considerations:
- All decorations for churches, banquet halls, or open venues should be confirmed onsite to ensure proper arrangements.
1.5. Lighting and Ambience:
- We are not responsible for low lighting in the venue if we do not have the scope for lighting works (e.g., churches, Indoor venues) that may impact the overall look of the decorations.
- Lighting requirements for decorations should be discussed in advance, and the client must confirm available power sources.
1.6. Flower Removal and Prop Policy:
- Clients may take home fresh flowers after the event.
- Props and decorative items provided by us are not to be taken by the client. Additional charges may apply if items are requested to be taken.
02.Photography and Videography services:
2.1. Event Coverage:
- Hours of Service: Coverage hours will be specified in the Billing / contract / Schedule, and additional hours may be added at an hourly rate.
- Shot List and Requirements: Clients should provide any specific shot requests or key moments that need to be captured at least [number] days before the event.
- Any special attention to be covered for the video to be informed prior to our event manager / Photographer.
- Guest Interference: We request cooperation from guests to avoid interference during key moments. Excessive interference may impact the quality of the final product.
- Exclusive Rights: Salt & Light Events is the exclusive photographer/videographer for the event. Other photographers may only be allowed by prior agreement.
- Complimentary photo/ Video shoots to be availed within 1 month pre or post to the event date as per package guidelines.
- Complimentary photo shoots cannot be clubbed or availed with any other event shoots.
- Deliverables and Timeline:( PROCESS FLOW )
- All Unlimited event pics will be shared as JPG format via Online transfer or with Master link from AI Tool. ( within 7 days or before from the event date ).
- We currently use AI & Face recognition tool for guest delivery pics.
- Album photo selection process :
- Album photos needed to be selected as per packages using the photo selection link and shared to us in the below given format within 21 days from the event date.
- Any wordings, quotes or bible verses to be added in pics to be noted separately along with the pic number.
Album Designing, Correction & Printing process.
- The designed album draft will be shared as a PDF file. ( within 14 Business days from the photo selected and given date )
- The Album draft file is valid for 10 business days to notify for any correction or printing confirmation.
- If there is no corrections upon confirmation the printed album will be delivered within 14 business days.
- For express delivery – Rs.2500 at extra cost. ( Max 3 Days )
Editing and Revisions:
- Standard Edits: All photos and videos will undergo standard edits, including color correction and cropping.
- Revisions: Two round of minor revisions is included in the service. Additional edits are subject to additional cost based on edits or revisions. Min Rs.1500 /- per edit file.
- The 1st & 2nd Draft can be used for Corrections such as addition or deletion of pics.
- Corrections from the draft to be marked clearly with page numbers and comments.
- The final Album draft file will be valid for Max 10 business days.
- If no corrections or approval is made this will be considered as the final album and the printed copy will be delivered within 14 business days.
Video Editing:
- Client-Specific Edits: Any specific requests for video effects, song selections, or photo styles must be communicated before the editing process begins.
- For Videos creations the specific audio files to be shared prior.
- Final videos will be uploaded in YouTube(Salt & Light Events) and the link will be shared accordingly. For any privacy concern please do inform us in prior to avoid public views.
- Ownership and Copyright:
- Salt & Light Events retains copyright ownership of all images and videos. Clients receive a license for personal use only.
- Clients may not sell, alter, or distribute the photos or videos for commercial purposes without written permission.
- Salt & Light Events may use selected images or video segments for promotional and social media purposes unless the client requests.
- By hiring us, you consent to have photos or videos taken of all event participants, unless explicitly stated otherwise.
- Clients must inform their guests that photography and videography will be conducted during the event and obtain any necessary permissions.
- Liability and Limitations:
- Service Guarantee: While we take every precaution to ensure quality, factors like weather, lighting, and venue restrictions may impact the final product.
- Equipment Failure: In the unlikely event of equipment failure or unforeseen circumstances, However Salt 7 Light Events will take reasonable measures to cover any missed portions, but total liability is limited to the contract fee.
- Event Location Restrictions: We are not liable for coverage restrictions due to venue policies, lighting limitations, or interference from other vendors.
- In cases of force majeure (e.g., natural disasters, government restrictions, illness), we may reschedule based on the specific situation. Cancellation with full refund is not applicable owever based on situations partial refund may apply.
- Additional Services:
- Any additional services or requests outside the scope of the initial agreement will incur extra fees and may require an updated contract.
Policies:
- Usage Policy:
- Photos and videos are for the client’s private use only. Any use beyond private use must be approved by Salt & Light Events.
- Delivery Policy:
- Final products will be delivered within 60 Days from the approved date. Digital downloads are generally provided, but other options may be arranged if preferred.
- Privacy Policy:
- All personal information collected during the booking process is confidential. We do not share client information with third parties unless it pertains to the completion of services.
- Refund Policy:
- Refunds for cancellations follow the terms outlined above. Refunds for dissatisfaction with the service are not issued, as quality is guaranteed through the contract and the standard editing process.
- Social Media Policy:
- We may share selected images or video clips on our social media platforms as part of our portfolio, unless the client requests otherwise in advance.
03 – Catering & Hospitality
03.Catering
Kindly note our Kitchen Rules
- 1 Salt & Light events have our own inhouse Outdoor & Indoor Catering Unit. (We are not a outsourced caters only upon special needs)
- 2. Package menu and rates are applicable based on availability-Refer Catering Catalogue.
- 3. We serve from 50 – 5000 PAX.
- 4 From orders above 350 we prefer to cook in the event venue and for below 350 PAX orders we prepare and ship from our kitchen.
- 5. Our food ratio portion for Non-Veg is 1:1.5 ( Rice 1 KG & Meet 1.5 KG )
- 6.We give extra 10% of buffer count to the actual count.
- 7. Package cost includes of banana leaf, paper roll, serving and cleaning ( Table cleaning only ).
- 8. Package cost includes of all cutlery & crockery items for BUFFET SERVING
- 9. Cost does not include of Dinning table, chairs, wash basins and Table dressing etc. ( Tables & Chair will be arranged at extra cost upon request )
- 10. TIPS for our service boys are encouraged after the service and can be handed over to the catering supervisor in the presence of our event manager.
- 11. Salt & Light Events will not be responsible for any shortage of food during the event.
- 12. Excess food will be packed or transferred to vessels upon request.
WE DO NOT USE
- Frozen or any low quality meat.
- Artificial flavours and ingredients to add taste.
- No reuse oil , palm oil and Vanaspathi.
- No MSG – Mono sodium Gluconate.
WE USE
- Fresh and Tender Meat only.
- We only use branded curd, sunflower oil and ghee.
- We use only branded provisional items.
We believe Health is wealth & We do not compromise on quality & quantity
04.Our Pricing
- Decor package starts from Rs.75000/-
- Photography Package starts from Rs.65k
- Wedding full packages starts from 4Laks onwards ( Decor & Photography)
POLICIES – BOOKING, PAYMENT & CANCELLATIONS
1.Booking Confirmation:
- Bookings are confirmed only after receipt of a signed contract or the booking Advance payment mentioned in the billing estimation / invoice for the services offered.
- Bookings are taken on a first-come, first-served basis and are subject to availability.
- We recommend booking at least 4-5 months in advance to ensure availability for your event date.
1.1 Event Details:
- Clients are required to provide all event details, including date, time, venue, and specific requirements, upon booking.
- Significant changes to event details after the booking may affect service availability or require additional fees.
1.2 Service Inclusions and Exclusions:
- The scope of services included in the booking will be specified in the contract / Estimation / Invoice. Any services not outlined in the will be considered additional and may incur extra charges.
- The company reserves the right to refuse additional requests made after the contract / billing is signed if resources or time do not permit.
- Payment Policy:
2.1 Deposit and Payment Schedule:
- A non-refundable deposit of 20% of the total event cost is required to secure the booking.
- The remaining balance in 2 – 3 schedules is due as per mentioned timelines in the billing. 2nd payment of 70 % prior to the event start date & 10% on the final day of events.
- Failure to make timely payments may result in cancellation or postponement of services.
2.2 Accepted Payment Methods:
- Payments can be made via [accepted methods such as bank transfer, credit/debit card, UPI, etc.].
- Any transaction fees related to the payment methods are the client’s responsibility.
2.3 Late Payment Fees:
- Late payments may incur additional charges. If the balance is not settled by the due date, a late fee of 10% from the balance amount may be applied to the outstanding balance.
- Cancellations Policy:
3.1 Client-Initiated Cancellation:
- cancellations will be accepted within 60 days and the amount will be credited within 14 usiness to the clients account.
3.2 Cancellation Fees:
- A cancellation fee may apply if the client cancels within a certain timeframe. This fee covers any preparation, planning, or resources already allocated to the event.
3.3 Company-Initiated Cancellation:
- If we must cancel the booking due to unforeseen circumstances on our end, clients will receive a full refund or may opt to reschedule the event at no additional cost.
For cancellations due to force majeure events (natural disasters, government restrictions, pandemics), options for rescheduling or partial refunds will be discussed based on the specific situation.
Terms & Conditions
- This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, This electronic record is generated by a computer system and does not require any physical or digital signatures.
- This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://saltandlightevents.in (‘Website’), including the related mobile site and mobile application (hereinafter referred to as ‘Platform’).
- The Platform is owned by SALT AND LIGHT EVENTS, a company incorporated under the Companies Act, 1956 with its registered office at 41, C 45 LAKESIDE VILLAS, OSB ROAD, Chennai Tambaram West ,Chennai ,India (hereinafter referred to as ‘Platform Owner’, ‘we’, ‘us’, ‘our’)..
- Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, ‘Services’). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates..
- For the purpose of these Terms of Use, wherever the context so requires ‘you’, ‘your’ or ‘user’ shall mean any natural or legal person who has agreed to become a user/buyer on the Platform..
- ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING..
- The use of Platform and/or availing of our Services is subject to the following Terms of Use:
- To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform..
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law..
- Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any You are required to independently assess and ensure that the Services meet your requirements..
- The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its The contents includes and is not limited to the design, layout, look and graphics..
- You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws..
- You agree to pay us the charges associated with availing the .
- You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
- You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party These links are provided for your convenience for provide further information..
- You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services..
- You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
- Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event..
- These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India..
- All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai and Tamil Nadu.
- All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website
Privacy Policy
Introduction
This Privacy Policy describes how SALT AND LIGHT EVENTS and its affiliates (collectively “SALT AND LIGHT EVENTS, we, our, us”) collect, use, share, protect or otherwise process your information/ personal data through our website https://saltandlightevents.in (hereinafter referred to as Platform).
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship.and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email IDand/or any such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc all of the above being in accordance with applicable law(s) You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide on our Platform.
This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email, a call from a person/association claiming to be SALT AND LIGHT EVENTS seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage– We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event permission is not provided to us.
Sharing– We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment opted by you. These disclosure may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal
process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Security Precautions– To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
Data Deletion and Retention– You have an option to delete your account by visiting your profile and settings on our Platform , this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance, claims, pending shipments or any other services we may refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
Your Rights– You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent– By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Changes to this Privacy Policy– Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert / notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.
Refund policy
We are not providing any kind of refund.
